# Reconciliation

The reconciliation page helps compare BuyerKiosk daily close totals with the QuickBooks entries created by the integration. Use it as a periodic accuracy check.

![QuickBooks reconciliation overview](/images/support/articles/quickbooks_reconciliation_overview.png)

## What Reconciliation Is For

Reconciliation helps confirm:

- A daily close exists in BuyerKiosk.
- A matching journal entry exists in QuickBooks.
- The totals agree.
- Missing, failed, or skipped days are visible.

It does not replace full bank reconciliation in QuickBooks. It is a BuyerKiosk-to-QuickBooks consistency check.

## Choose a Date Range

Use the toolbar to select the dates to review.

![QuickBooks reconciliation toolbar](/images/support/articles/quickbooks_reconciliation_toolbar.png)

Start with a short range when troubleshooting. A single week is usually easier to understand than an entire month.

## Read the Results

Rows show whether each business date is matched, missing, or different.

Common result types:

| Result | Meaning |
| --- | --- |
| Matched | BuyerKiosk and QuickBooks agree. |
| Missing in QuickBooks | BuyerKiosk has a close, but no posted QuickBooks entry was found. |
| Missing in BuyerKiosk | QuickBooks has an entry that does not match a BuyerKiosk close. |
| Difference | Both sides exist, but totals do not match. |
| Not ready | The day is still pending approval or has not been posted. |

## Empty State

If no results appear, confirm the date range and whether the store has completed daily closes for that period.

![QuickBooks reconciliation empty state](/images/support/articles/quickbooks_reconciliation_empty_state.png)

## Troubleshooting Differences

When a date does not match:

1. Open the sync log for the same date.
2. Check whether the entry posted, failed, or is pending approval.
3. Open the approval queue if the entry is staged.
4. Check account mappings if lines are missing.
5. Compare the QuickBooks journal entry to the BuyerKiosk daily close.
6. Retry only after the cause is understood.

## Exporting

Use export when the owner or accountant wants to review differences outside BuyerKiosk. Exported reconciliation data is useful for month-end review and support tickets.