The employee that helped me at first was great. The girl at the end was awful. She mumbled and was annoyed when I needed her to repeat what she said. She was most unhelpful. 
I had several items not accepted for being “stained or faded”, which is hilarious because most of those items were brand new. No stains, no fading. I was careful to sort out the stained items. It’s like no one even looked at them. If you don’t want the items, that’s fine. But don’t like to me. I’m so over going to this store. I always feel like I wasted my time. 