Policy should be visible for selling clothes. I was told I need to follow policy 3 times and no policy was every presented to me. Later I was told policy is online. It's hard as a man to run what should be simple errands for my wife and have issues with just dropping off items to sell. I had 3 totes, 1 equipment, and 2 bags of shoes and somehow that's an issue for a store that buys and resells clothes. Next time I'll just take them to Goodwill. If rather give them away than deal with this nonsense.