Didnt have my phone with me so I went in and asked if the items were gone through yet because I had no way if receiving text the lady going through my items then said honey it's a 3 to 4 hr wait so I went home and got my phone I received the text and then I came back to see that nothing was really bought and everything was in good condition I feel like because I came and asked if they were done they wanted to be rude . 