I really love once upon a child and have enjoyed shopping and selling with y’all for a few years now. Unfortunately today after I brought my “pass” items home and opened the bin, it became abundantly clear that only the top half of my items had been looked through, with more than half the items in the bin still neatly folded the specific way I fold clothes, and then the clothes that had been looked at lumped on top. I had been told the buying process would take two hours because y’all were busy, but received at text saying my items were ready after only 25 minutes. I am very convinced and concerned that I drove a half hour to not actually have my items actually looked at. I would not be writing in unless I was 100% sure, because I know y’all are understaffed and you work hard, and being customer facing all day is a tiring career. While I’m not angry, I’m very concerned and a bit upset over this after being a pretty loyal customer to OUAC since 2018, I tell everyone about y’all! I’m really hoping this is a one time issue 