Upon dropping off my items, the employee was very courteous, patient and thorough with the selling process; there was no mention as to how items were selected or not though. I would also like to note, that this was probably the nicest interaction I've ever had with an employee at Once Upon a Child; she was great. 

Upon picking up the left over items... typical interaction. One employee greeted me upon entering, from that point everyone kind of avoids eye contact with customers and looks like they're miserable. The employee that ended up cashing me out left me confused on if she was even willing to ring me up and didn't say much at all, let alone explain anything. She could have used a confidence boost. 