The only time I was greeted was after I had put my things down and I was only asked if I'd sold ther before. There were things passed on that had never been worn and still had tags on them. I had to ask for the reasons they passed on things, and considering the wait time was quoted to me as 2 hours (but the kiosk quoted around an hour before I checked in) and it was done in less than an hour, it makes me wonder if my things were actually sorted properly or just tossed around and placed back in my totes. 