I had new shoes still tied together they did not take and I asked them why and the response was I just kinda dig through the stuff and did not see them and gave me $1 for them. I had a new suit in there for 12 months that was wore a couple of hours for a wedding and then changed him out of it. They did not take it and it was a nice suit I paid $70 for. There were blue jeans and overalls that had only been wore once with no stains, no wore places, not tears, looked brand new the were not taken so I do not understand your policy.  