I was taken back by how rude the associate was and how I was treated at your Enfield location. I have been shopping and consigning at Plato’s Closet for many years. When I walked in, I had forgotten they only take items in plastic bins and I had my items neatly placed in a brown bag. She literally yelled at me and told me that I’ve been told in the past your location accepts items in plastic bins. First off, all of your locations have different standards and I sell to all of them. Second, I’m the customer and I’m also in the service industry. I could never have spoken to someone so poorly. Lastly, I think the Enfield location’s owner needs to take a strong look at their staff and how they treat their customers. You’re working at a consignment store, there’s no excuse for you to treat people poorly or to make them feel like they are not good enough to be in your store. If the owner would like to know more details, they can reach me at 413-750-8695. 