The associate that “went” through my offered items never even went through anything and chose random reasons to reject the clothing. I was told a 30-40 minute wait and got a text less than 10 minutes later stating that Hailey had finished processing my clothes. They rejected every single item saying they were too old, pulling, staining, etc when most of the clothing was bought within the year and some still even had tags on! I will not be returning to this location and will also tell my friends not to go to this location.