From: Holly Lafontaine\n Rating: 1\n Phone: 4133133674\n Email: \n Comments: The purse I was attempting to sell back to the store, had actually been purchased there and was in the exact same condition as when I bought it.

I was told that it had "soiling" inside of it, which was extremely minimal and again that is the exact condition it was in when I purchased it

I compared it to another purse they had for sale currently, which had probably 10 times the amount of "soiling" inside of it, and asked why that was acceptable to be sold and the purse I had attempted to sell back which I never even used was not being accepted, and the worker simply shrugged their shoulders, and had no answer

I also was selling a pair of brand new, never worn Steve Madden patent leather shoes including the box they came in which retail for over $80.  The worker even acknowledged that they were new., had absolutely no markings or wear, and tear, bottoms were completely on worn as they had only been tried on, and then had been placed in a box, as I did not like the way they looked on me.   I ended up being offered $4.50 for the shoes, which quite honestly, I would have gotten more at a tag sale for them.

It really is disappointing that your store is selling items that are stained/damaged and are not name brands (saw several items that were Walmart clothing while shopping there) and I was told in the past that items I was trying to sell that were from Hollister, American Eagle, and Victoria's Secret PINK were "off label" brands.  

I will not bother to ever attempt to sell any items to this store ever again as there's no clear policy for what is excepted and what isn't and it is a complete rip off.\n Submitted on: 2024-01-22 9:44 AM