From: Monica Ruiz-Sanchez\n Rating: 2\n Phone: 3059799374\n Email: \n Comments: It would have been nice to know before my third time coming into the store how items are accepted. The first girl told me “in a bag and if the shoes are in a box it has to go in a bag.” I came today with everything in a trash bag and apparently it needs to be a reuseable bag or a laundry basket. So I go out and buy baskets to put my stuff in it and THEN she tells me they can only accept one per person per day….after 2 hours for them to decide what’s going to be accepted the girl couldn’t find my other bin. When she did and I asked her why 3/4 of my items aren’t being accepted she said the shoes “were worn or had no soles.” ALL shoes had soles and I thought the point was gently worn items? These sneakers were far from being broken and/or damaged in any way. My first experience was not a great one. And to make matters worse they offered $18 for a pair of sneakers that are going for $250+ online used?? They took it out of the box and didn’t say anything so when I noticed they gave me back an empty shoe box I declined for those to be included.\n Submitted on: 2023-01-28 6:28 PM