There was a girl working there who opened my bag and said out loud “Ugh, this smells like shit.” I don’t think they knew I was nearby but that’s so rude and unprofessional. It was old clothes that has been in my closet and I’ve never been to a Plato’s so I treated it as a regular thrift store. I wasn’t even explained about the procedure beforehand or how the clothes need to be processed. Frankly my first experience there wasn’t the best and that nasty comment really ruined my day. 