I’ve been shopping and selling at Plato’s Closet San Mateo for years, even before Marcie (I think) owned it. The change in recent years has been significant and so positive. The store is clean, organized and there are consistently employees maintaining the floor. The register is staffed with people who are friendly without being annoying, and they open on time and are fully stocked. The social media posts are helpful and make me want to come in (and im 40yrs old, not exactly your target customer). Yesterday I came in to sell in the mid afternoon and the person at the register was friendly and let me know right away that they were out of cash but could offer store credit if I still wanted to sell, I didn’t, but she assured me they’d have cash this morning and told me what time they opened. I came in at opening this morning and was greeted by the same employee (glasses and amazing rainbow hair)  they remembered me and were friendly and eagerly began my sell. I received a text when it was ready and when I came back it was busier and still received excellent service. The store is so well stocked for the holiday rush and it’s still immaculate and shopable. I worked in retail for years and generally loathe shopping, but I will come back here any chance I have 