-when we first came in, the associate was super rude and yelled at us 
-unprofessional: talked about customers when customers are still there 
-more talking to each other loudly than doing their job 
-only took one item, gave me 20% of what they would sell if for when they said they would give me 30%
-were nice at the end, the associate who helped me check out was nice but the person who checked me in ruined my day 