There were two main issues, pre drop off explanations of process and time for evaluation. 

I think the problem is communication, I was told no to the majority because it was out of season or not the brands you take. I would have liked to k ow this before. Then They added condition. All of the stuff had a good condition. They keep only those items that was totally for young people.  Your list of brands is on a very small paper hard to read. This process is not worth my time, if  I have to go twice or wait for a long time that is good for you as it means you have a lot of people but for me not as it is not worth my time.  If I could have had someone to just spend 4 min to explain the expectations more slowly it would have been better. The girl said we looked at it fast as we have a lot to live ok at. Meaning we took what was obvious. Anyway it is what it is. Thanks but no thanks 