We were told absolutely nothing about why some items weren’t taken. The process seem to make no sense. For example, we dropped off a matching skirt and top set. The top was taken, and the skirt was not. Neither is stained torn, or anything else. Why would you take one and not the other? It makes no sense. From the looks of things, it seems like the store wants summer but not fall. However, no one said this or encouraged us to bring the fall stuff in later. 