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| 1 | <?php |
| 2 | |
| 3 | namespace BuyerKiosk\SellerMarketing; |
| 4 | |
| 5 | use Exception; |
| 6 | use BuyerKiosk\SellerMarketing\SmsQueue; |
| 7 | |
| 8 | /** |
| 9 | * Processes seller marketing triggers automatically |
| 10 | * Runs periodically to check triggers and queue messages for eligible customers |
| 11 | */ |
| 12 | class SellerMarketingTriggerProcessor |
| 13 | { |
| 14 | private $centralDb; |
| 15 | private $processorIdentifier; |
| 16 | private $maxTriggersPerRun = 50; |
| 17 | private $maxCustomersPerTrigger = 500; |
| 18 | private $smsQueue; |
| 19 | |
| 20 | public function __construct($centralDb = null, $processorIdentifier = null) |
| 21 | { |
| 22 | if ($centralDb === null) { |
| 23 | $this->centralDb = dbConnectByName('kiosk_buykiosk'); |
| 24 | } else { |
| 25 | $this->centralDb = $centralDb; |
| 26 | } |
| 27 | |
| 28 | // Initialize SmsQueue with central database |
| 29 | $this->smsQueue = new SmsQueue($this->centralDb); |
| 30 | |
| 31 | $this->processorIdentifier = $processorIdentifier ?? ('trigger_processor_' . gethostname() . '_' . getmypid()); |
| 32 | } |
| 33 | |
| 34 | /** |
| 35 | * Process all active triggers across all stores |
| 36 | */ |
| 37 | public function processAllTriggers() |
| 38 | { |
| 39 | $startTime = microtime(true); |
| 40 | $this->logActivity('started'); |
| 41 | |
| 42 | try { |
| 43 | $results = [ |
| 44 | 'processor' => $this->processorIdentifier, |
| 45 | 'start_time' => date('Y-m-d H:i:s', (int)$startTime), |
| 46 | 'stores_processed' => 0, |
| 47 | 'triggers_processed' => 0, |
| 48 | 'messages_queued' => 0, |
| 49 | 'errors' => [] |
| 50 | ]; |
| 51 | |
| 52 | // Get all active stores |
| 53 | $stores = $this->getAllStores(); |
| 54 | |
| 55 | foreach ($stores as $storeRow) { |
| 56 | try { |
| 57 | $storeResults = $this->processStoreTriggers($storeRow); |
| 58 | |
| 59 | $results['stores_processed']++; |
| 60 | $results['triggers_processed'] += $storeResults['triggers_processed']; |
| 61 | $results['messages_queued'] += $storeResults['messages_queued']; |
| 62 | $results['errors'] = array_merge($results['errors'], $storeResults['errors']); |
| 63 | |
| 64 | } catch (Exception $e) { |
| 65 | $error = "Store {$storeRow['typeNum']}: " . $e->getMessage(); |
| 66 | $results['errors'][] = $error; |
| 67 | error_log("Trigger processor error: " . $error); |
| 68 | } |
| 69 | } |
| 70 | |
| 71 | $endTime = microtime(true); |
| 72 | $results['end_time'] = date('Y-m-d H:i:s', (int)$endTime); |
| 73 | $results['duration_seconds'] = round($endTime - $startTime, 2); |
| 74 | $results['error_count'] = count($results['errors']); |
| 75 | |
| 76 | $this->logActivity('completed', $results); |
| 77 | |
| 78 | return $results; |
| 79 | |
| 80 | } catch (Exception $e) { |
| 81 | $this->logActivity('error', ['error' => $e->getMessage()]); |
| 82 | throw $e; |
| 83 | } |
| 84 | } |
| 85 | |
| 86 | /** |
| 87 | * Process triggers for a specific store |
| 88 | */ |
| 89 | public function processStoreTriggers($storeRow) |
| 90 | { |
| 91 | try { |
| 92 | $store = new \Store(); |
| 93 | $store->createStore($storeRow['typeNum']); |
| 94 | |
| 95 | if (!$store) { |
| 96 | throw new Exception("Failed to load store {$storeRow['typeNum']}"); |
| 97 | } |
| 98 | |
| 99 | $storeDb = dbConnectByName($store->getDbName()); |
| 100 | |
| 101 | $results = [ |
| 102 | 'store' => $storeRow['typeNum'], |
| 103 | 'triggers_processed' => 0, |
| 104 | 'messages_queued' => 0, |
| 105 | 'errors' => [] |
| 106 | ]; |
| 107 | |
| 108 | // Get active triggers that should be processed |
| 109 | $triggers = $this->getTriggersToProcess($storeDb); |
| 110 | |
| 111 | foreach ($triggers as $triggerRow) { |
| 112 | try { |
| 113 | $trigger = new SellerMarketingTrigger($triggerRow['id'], $storeDb); |
| 114 | |
| 115 | // Process the trigger |
| 116 | $triggerResults = $this->processTrigger($trigger, $store, $storeDb, $storeRow); |
| 117 | |
| 118 | $results['triggers_processed']++; |
| 119 | $results['messages_queued'] += $triggerResults['messages_queued']; |
| 120 | |
| 121 | // Mark trigger as processed |
| 122 | $trigger->markAsProcessed(); |
| 123 | |
| 124 | } catch (Exception $e) { |
| 125 | $error = "Trigger {$triggerRow['id']} ({$triggerRow['name']}): " . $e->getMessage(); |
| 126 | $results['errors'][] = $error; |
| 127 | error_log("Error processing trigger: " . $error); |
| 128 | } |
| 129 | } |
| 130 | |
| 131 | return $results; |
| 132 | |
| 133 | } catch (Exception $e) { |
| 134 | return [ |
| 135 | 'store' => $storeRow['typeNum'], |
| 136 | 'triggers_processed' => 0, |
| 137 | 'messages_queued' => 0, |
| 138 | 'errors' => [$e->getMessage()] |
| 139 | ]; |
| 140 | } |
| 141 | } |
| 142 | |
| 143 | /** |
| 144 | * Process a single trigger |
| 145 | * |
| 146 | * @param SellerMarketingTrigger $trigger The trigger to process |
| 147 | * @param Store $store The store object |
| 148 | * @param PDO $storeDb The store database connection |
| 149 | * @param array $storeRow Row from stores table with typeNum |
| 150 | */ |
| 151 | private function processTrigger($trigger, $store, $storeDb, $storeRow) |
| 152 | { |
| 153 | $results = [ |
| 154 | 'trigger_id' => $trigger->getId(), |
| 155 | 'trigger_name' => $trigger->getName(), |
| 156 | 'messages_queued' => 0, |
| 157 | 'customers_matched' => 0 |
| 158 | ]; |
| 159 | |
| 160 | // Get trigger configuration |
| 161 | $type = $trigger->getType(); |
| 162 | $config = $trigger->getConfig(); |
| 163 | |
| 164 | // Get eligible customers based on trigger type |
| 165 | $customers = []; |
| 166 | |
| 167 | switch ($type) { |
| 168 | case 'days_since_event': |
| 169 | $customers = $this->getCustomersForDaysSinceEvent($trigger, $config, $storeDb); |
| 170 | break; |
| 171 | |
| 172 | case 'days_since_sold': |
| 173 | $customers = $this->getCustomersForDaysSinceSold($trigger, $config, $storeDb); |
| 174 | break; |
| 175 | |
| 176 | case 'birthday': |
| 177 | $customers = $this->getCustomersForBirthday($trigger, $config, $storeDb); |
| 178 | break; |
| 179 | |
| 180 | case 'expiring_points': |
| 181 | $customers = $this->getCustomersForExpiringPoints($trigger, $config, $storeDb); |
| 182 | break; |
| 183 | |
| 184 | case 'custom': |
| 185 | $customers = $this->getCustomersForCustomTrigger($trigger, $config, $storeDb); |
| 186 | break; |
| 187 | |
| 188 | default: |
| 189 | throw new Exception("Unknown trigger type: {$type}"); |
| 190 | } |
| 191 | |
| 192 | $results['customers_matched'] = count($customers); |
| 193 | |
| 194 | // Limit customers to prevent runaway processes |
| 195 | if (count($customers) > $this->maxCustomersPerTrigger) { |
| 196 | $customers = array_slice($customers, 0, $this->maxCustomersPerTrigger); |
| 197 | error_log("Trigger {$trigger->getId()}: Limited to {$this->maxCustomersPerTrigger} customers (matched: {$results['customers_matched']})"); |
| 198 | } |
| 199 | |
| 200 | // Get the message template |
| 201 | $message = new SellerMarketingMessage($trigger->getMessageId(), $storeDb); |
| 202 | $messageContent = $message->getContent(); |
| 203 | |
| 204 | // Queue messages for each eligible customer |
| 205 | foreach ($customers as $customer) { |
| 206 | try { |
| 207 | // Personalize the message |
| 208 | $personalizedMessage = $this->personalizeMessage($messageContent, $customer, $store); |
| 209 | |
| 210 | // Add message to central queue |
| 211 | // SmsQueue->add() signature: add($typeNum, $phone, $message, $triggerId) |
| 212 | $queueId = $this->smsQueue->add( |
| 213 | $storeRow['typeNum'], |
| 214 | $customer['phone'], |
| 215 | $personalizedMessage, |
| 216 | $trigger->getId() |
| 217 | ); |
| 218 | |
| 219 | if ($queueId !== false) { |
| 220 | $results['messages_queued']++; |
| 221 | |
| 222 | // Log to customer log |
| 223 | $this->logCustomerMessage($storeDb, $trigger->getId(), $customer['customerID'] ?? null, $personalizedMessage); |
| 224 | } else { |
| 225 | error_log("Failed to queue message for customer {$customer['customerID']}: queue->add() returned false"); |
| 226 | } |
| 227 | |
| 228 | } catch (Exception $e) { |
| 229 | error_log("Error queueing message for customer {$customer['customerID']}: " . $e->getMessage()); |
| 230 | } |
| 231 | } |
| 232 | |
| 233 | return $results; |
| 234 | } |
| 235 | |
| 236 | /** |
| 237 | * Get customers for days_since_event trigger |
| 238 | */ |
| 239 | private function getCustomersForDaysSinceEvent($trigger, $config, $storeDb) |
| 240 | { |
| 241 | $days = $config['days'] ?? 30; |
| 242 | $event = $config['event'] ?? 'last_visit'; |
| 243 | $customerType = $config['customer_type'] ?? 'all'; |
| 244 | $minRating = $config['min_rating'] ?? 0; |
| 245 | |
| 246 | $eventColumn = match($event) { |
| 247 | 'last_visit' => 'lastVisit', |
| 248 | 'last_purchase' => 'lastBuy', |
| 249 | 'last_sold' => 'lastSold', |
| 250 | 'signup' => 'memberSince', |
| 251 | default => 'lastVisit' |
| 252 | }; |
| 253 | |
| 254 | $sql = "SELECT customerID, firstName, lastName, phone, email, {$eventColumn} as event_date |
| 255 | FROM customers |
| 256 | WHERE {$eventColumn} IS NOT NULL |
| 257 | AND DATEDIFF(CURDATE(), {$eventColumn}) = :days |
| 258 | AND phone IS NOT NULL |
| 259 | AND phone != '' |
| 260 | AND rating >= :min_rating |
| 261 | AND optInText = 1"; |
| 262 | |
| 263 | // Add customer type filter if specified |
| 264 | if ($customerType === 'buyers') { |
| 265 | $sql .= " AND lastBuy IS NOT NULL"; |
| 266 | } elseif ($customerType === 'sellers') { |
| 267 | $sql .= " AND lastSold IS NOT NULL"; |
| 268 | } |
| 269 | |
| 270 | $sql .= " LIMIT :max_customers"; |
| 271 | |
| 272 | $stmt = $storeDb->prepare($sql); |
| 273 | $stmt->bindParam(':days', $days, \PDO::PARAM_INT); |
| 274 | $stmt->bindParam(':min_rating', $minRating, \PDO::PARAM_INT); |
| 275 | $stmt->bindParam(':max_customers', $this->maxCustomersPerTrigger, \PDO::PARAM_INT); |
| 276 | $stmt->execute(); |
| 277 | |
| 278 | return $stmt->fetchAll(\PDO::FETCH_ASSOC); |
| 279 | } |
| 280 | |
| 281 | /** |
| 282 | * Get customers for days_since_sold trigger |
| 283 | */ |
| 284 | private function getCustomersForDaysSinceSold($trigger, $config, $storeDb) |
| 285 | { |
| 286 | $days = $config['days'] ?? 30; |
| 287 | $minRating = $config['min_rating'] ?? 0; |
| 288 | |
| 289 | $sql = "SELECT customerID, firstName, lastName, phone, email, lastSold |
| 290 | FROM customers |
| 291 | WHERE lastSold IS NOT NULL |
| 292 | AND DATEDIFF(CURDATE(), lastSold) = :days |
| 293 | AND phone IS NOT NULL |
| 294 | AND phone != '' |
| 295 | AND rating >= :min_rating |
| 296 | AND optInText = 1 |
| 297 | LIMIT :max_customers"; |
| 298 | |
| 299 | $stmt = $storeDb->prepare($sql); |
| 300 | $stmt->bindParam(':days', $days, \PDO::PARAM_INT); |
| 301 | $stmt->bindParam(':min_rating', $minRating, \PDO::PARAM_INT); |
| 302 | $stmt->bindParam(':max_customers', $this->maxCustomersPerTrigger, \PDO::PARAM_INT); |
| 303 | $stmt->execute(); |
| 304 | |
| 305 | return $stmt->fetchAll(\PDO::FETCH_ASSOC); |
| 306 | } |
| 307 | |
| 308 | /** |
| 309 | * Get customers for birthday trigger |
| 310 | */ |
| 311 | private function getCustomersForBirthday($trigger, $config, $storeDb) |
| 312 | { |
| 313 | $daysOffset = $config['days_offset'] ?? 0; // 0 = on birthday, negative = days before, positive = days after |
| 314 | $minRating = $config['min_rating'] ?? 0; |
| 315 | |
| 316 | $sql = "SELECT customerID, firstName, lastName, phone, email, birthday |
| 317 | FROM customers |
| 318 | WHERE birthday IS NOT NULL |
| 319 | AND MONTH(birthday) = MONTH(CURDATE() + INTERVAL :days_offset DAY) |
| 320 | AND DAY(birthday) = DAY(CURDATE() + INTERVAL :days_offset DAY) |
| 321 | AND phone IS NOT NULL |
| 322 | AND phone != '' |
| 323 | AND rating >= :min_rating |
| 324 | AND optInText = 1 |
| 325 | LIMIT :max_customers"; |
| 326 | |
| 327 | $stmt = $storeDb->prepare($sql); |
| 328 | $stmt->bindParam(':days_offset', $daysOffset, \PDO::PARAM_INT); |
| 329 | $stmt->bindParam(':min_rating', $minRating, \PDO::PARAM_INT); |
| 330 | $stmt->bindParam(':max_customers', $this->maxCustomersPerTrigger, \PDO::PARAM_INT); |
| 331 | $stmt->execute(); |
| 332 | |
| 333 | return $stmt->fetchAll(\PDO::FETCH_ASSOC); |
| 334 | } |
| 335 | |
| 336 | /** |
| 337 | * Get customers for expiring_points trigger |
| 338 | */ |
| 339 | private function getCustomersForExpiringPoints($trigger, $config, $storeDb) |
| 340 | { |
| 341 | $daysUntilExpiry = $config['days_until_expiry'] ?? 30; |
| 342 | $minPoints = $config['min_points'] ?? 100; |
| 343 | $minRating = $config['min_rating'] ?? 0; |
| 344 | |
| 345 | // This assumes a points_expiration column exists - adjust based on your schema |
| 346 | $sql = "SELECT customerID, firstName, lastName, phone, email, loyaltyPoints, points_expiration |
| 347 | FROM customers |
| 348 | WHERE loyaltyPoints >= :min_points |
| 349 | AND points_expiration IS NOT NULL |
| 350 | AND DATEDIFF(points_expiration, CURDATE()) = :days_until_expiry |
| 351 | AND phone IS NOT NULL |
| 352 | AND phone != '' |
| 353 | AND rating >= :min_rating |
| 354 | AND optInText = 1 |
| 355 | LIMIT :max_customers"; |
| 356 | |
| 357 | $stmt = $storeDb->prepare($sql); |
| 358 | $stmt->bindParam(':min_points', $minPoints, \PDO::PARAM_INT); |
| 359 | $stmt->bindParam(':days_until_expiry', $daysUntilExpiry, \PDO::PARAM_INT); |
| 360 | $stmt->bindParam(':min_rating', $minRating, \PDO::PARAM_INT); |
| 361 | $stmt->bindParam(':max_customers', $this->maxCustomersPerTrigger, \PDO::PARAM_INT); |
| 362 | $stmt->execute(); |
| 363 | |
| 364 | return $stmt->fetchAll(\PDO::FETCH_ASSOC); |
| 365 | } |
| 366 | |
| 367 | /** |
| 368 | * Get customers for custom trigger |
| 369 | */ |
| 370 | private function getCustomersForCustomTrigger($trigger, $config, $storeDb) |
| 371 | { |
| 372 | // Custom triggers can have flexible SQL queries |
| 373 | // For security, we'll use a whitelist approach with predefined criteria |
| 374 | |
| 375 | $criteria = $config['criteria'] ?? []; |
| 376 | $minRating = $config['min_rating'] ?? 0; |
| 377 | |
| 378 | $sql = "SELECT customerID, firstName, lastName, phone, email |
| 379 | FROM customers |
| 380 | WHERE phone IS NOT NULL |
| 381 | AND phone != '' |
| 382 | AND rating >= :min_rating |
| 383 | AND optInText = 1"; |
| 384 | |
| 385 | // Add custom criteria (simplified example) |
| 386 | $params = [':min_rating' => $minRating, ':max_customers' => $this->maxCustomersPerTrigger]; |
| 387 | |
| 388 | foreach ($criteria as $criterion) { |
| 389 | if (isset($criterion['field']) && isset($criterion['operator']) && isset($criterion['value'])) { |
| 390 | // Whitelist allowed fields for security |
| 391 | $allowedFields = ['rating', 'memberSince', 'lastVisit', 'lastBuy', 'lastSold', 'loyaltyPoints']; |
| 392 | |
| 393 | if (in_array($criterion['field'], $allowedFields)) { |
| 394 | $paramName = ':custom_' . $criterion['field']; |
| 395 | $sql .= " AND {$criterion['field']} {$criterion['operator']} {$paramName}"; |
| 396 | $params[$paramName] = $criterion['value']; |
| 397 | } |
| 398 | } |
| 399 | } |
| 400 | |
| 401 | $sql .= " LIMIT :max_customers"; |
| 402 | |
| 403 | $stmt = $storeDb->prepare($sql); |
| 404 | foreach ($params as $param => $value) { |
| 405 | $stmt->bindValue($param, $value); |
| 406 | } |
| 407 | $stmt->execute(); |
| 408 | |
| 409 | return $stmt->fetchAll(\PDO::FETCH_ASSOC); |
| 410 | } |
| 411 | |
| 412 | /** |
| 413 | * Personalize message with customer and store data |
| 414 | */ |
| 415 | private function personalizeMessage($message, $customer, $store) |
| 416 | { |
| 417 | $replacements = [ |
| 418 | '%customer%' => $customer['firstName'] ?? 'Valued Customer', |
| 419 | '%firstname%' => $customer['firstName'] ?? 'Valued Customer', |
| 420 | '%lastname%' => $customer['lastName'] ?? '', |
| 421 | '%company%' => $store->getCompanyName(), |
| 422 | '%store%' => $store->getCity(), |
| 423 | '%coop%' => $store->getCompanyName(), |
| 424 | '%points%' => $customer['loyaltyPoints'] ?? '0', |
| 425 | '%days%' => '' // Can be calculated based on trigger config if needed |
| 426 | ]; |
| 427 | |
| 428 | foreach ($replacements as $var => $value) { |
| 429 | $message = str_replace($var, $value, $message); |
| 430 | } |
| 431 | |
| 432 | return $message; |
| 433 | } |
| 434 | |
| 435 | /** |
| 436 | * Log message to customer communication log |
| 437 | */ |
| 438 | private function logCustomerMessage($storeDb, $triggerId, $customerId, $message) |
| 439 | { |
| 440 | try { |
| 441 | $sql = "INSERT INTO seller_marketing_customer_log |
| 442 | (trigger_id, customer_id, message, sent_at, message_type) |
| 443 | VALUES (:trigger_id, :customer_id, :message, NOW(), 'trigger')"; |
| 444 | |
| 445 | $stmt = $storeDb->prepare($sql); |
| 446 | $stmt->execute([ |
| 447 | ':trigger_id' => $triggerId, |
| 448 | ':customer_id' => $customerId, |
| 449 | ':message' => $message |
| 450 | ]); |
| 451 | } catch (Exception $e) { |
| 452 | // Log but don't fail the whole process |
| 453 | error_log("Failed to log customer message: " . $e->getMessage()); |
| 454 | } |
| 455 | } |
| 456 | |
| 457 | /** |
| 458 | * Get all active stores |
| 459 | */ |
| 460 | private function getAllStores() |
| 461 | { |
| 462 | $stmt = $this->centralDb->query("SELECT id, typeNum FROM stores WHERE active = 1"); |
| 463 | return $stmt->fetchAll(\PDO::FETCH_ASSOC); |
| 464 | } |
| 465 | |
| 466 | /** |
| 467 | * Get triggers that should be processed |
| 468 | */ |
| 469 | private function getTriggersToProcess($storeDb) |
| 470 | { |
| 471 | // Get active triggers that haven't been processed recently |
| 472 | // Process frequency depends on trigger type |
| 473 | $sql = "SELECT * FROM seller_marketing_triggers |
| 474 | WHERE status = 'active' |
| 475 | AND (expire_date IS NULL OR expire_date >= CURDATE()) |
| 476 | AND ( |
| 477 | last_processed IS NULL |
| 478 | OR last_processed < DATE_SUB(NOW(), INTERVAL 1 HOUR) |
| 479 | ) |
| 480 | ORDER BY last_processed ASC NULLS FIRST |
| 481 | LIMIT :max_triggers"; |
| 482 | |
| 483 | $stmt = $storeDb->prepare($sql); |
| 484 | $stmt->bindParam(':max_triggers', $this->maxTriggersPerRun, \PDO::PARAM_INT); |
| 485 | $stmt->execute(); |
| 486 | |
| 487 | return $stmt->fetchAll(\PDO::FETCH_ASSOC); |
| 488 | } |
| 489 | |
| 490 | /** |
| 491 | * Log processor activity |
| 492 | * |
| 493 | * Logs to central queue operations using error_log. |
| 494 | * Messages go to central seller_marketing_queue table via SmsQueue class. |
| 495 | * |
| 496 | * @param string $activity Activity type (started, completed, error) |
| 497 | * @param array $data Additional data to log |
| 498 | */ |
| 499 | private function logActivity($activity, $data = []) |
| 500 | { |
| 501 | $logData = array_merge([ |
| 502 | 'processor' => $this->processorIdentifier, |
| 503 | 'timestamp' => date('Y-m-d H:i:s'), |
| 504 | 'activity' => $activity, |
| 505 | 'queue_type' => 'central' // Indicates we're using central queue |
| 506 | ], $data); |
| 507 | |
| 508 | error_log("Trigger Processor: " . json_encode($logData)); |
| 509 | } |
| 510 | |
| 511 | /** |
| 512 | * Set maximum triggers per run |
| 513 | */ |
| 514 | public function setMaxTriggersPerRun($max) |
| 515 | { |
| 516 | $this->maxTriggersPerRun = $max; |
| 517 | } |
| 518 | |
| 519 | /** |
| 520 | * Set maximum customers per trigger |
| 521 | */ |
| 522 | public function setMaxCustomersPerTrigger($max) |
| 523 | { |
| 524 | $this->maxCustomersPerTrigger = $max; |
| 525 | } |
| 526 | |
| 527 | /** |
| 528 | * Get processor identifier |
| 529 | */ |
| 530 | public function getProcessorIdentifier() |
| 531 | { |
| 532 | return $this->processorIdentifier; |
| 533 | } |
| 534 | } |