Intercom Messenger (JWT-secured)

{% if intercom.jwt %} Identity verified {% else %} JWT missing {% endif %}

{% if intercom.jwt_error %}

JWT generation failed: {{ intercom.jwt_error }}
Set INTERCOM_MESSENGER_SECRET in .env and reload.

{% else %}

The Intercom Messenger has been booted with a server-signed JWT (HS256) so the user's identity is verified by Intercom and cannot be impersonated from the browser. Look for the chat bubble in the bottom-right corner of the page.

{% endif %}

Identity payload

app_id	`{{ intercom.app_id }}`
user_id in JWT	`{{ user.id }}`
email in JWT	`{{ user.email }}`
name in JWT	`{{ intercom.displayName }}` {% if store.isStoreAccount %} store account: owner names {% endif %}
created_at non-sensitive	`{{ user.sign_up_stamp\|date('U') }}` ({{ user.sign_up_stamp }})
JWT exp	`now + {{ intercom.jwt_ttl }}s`

Store attributes {% if store.isStoreAccount %} (logged-in store account: `{{ store.typeNum }}`) {% else %} (fallback test store: `{{ store.typeNum }}`) {% endif %}

{% if store.error %}

{% else %}

company.id in JWT	`{{ store.companyId\|default('—') }}`
company.name in JWT	`{{ store.companyName\|default('—') }}`
store_number in JWT	`{{ store.typeNum }}`
store_city in JWT	`{{ store.city\|default('—') }}`
store_state in JWT	`{{ store.state\|default('—') }}`
store_owner_emails in JWT	{% if store.ownerEmails %} `{{ store.ownerEmails }}` {% else %} No owner emails on file. {% endif %}

{% if store.owners is not empty %}

Owner accounts ({{ store.owners|length }})

{% for owner in store.owners %} {% endfor %}

id	name	email
`{{ owner.id }}`	{{ owner.name }}	{{ owner.email\|default('—') }}

{% endif %} {% endif %} {% if intercom.jwt %}

Generated JWT

You can decode this at jwt.io to verify the payload. {% endif %}

Open the browser console — window.intercomSettings is available there for inspection. Sensitive attributes (email) are sent only inside intercom_user_jwt, never as raw fields.

{{ page.title }}

Intercom Messenger (JWT-secured)

Identity payload

Store attributes {% if store.isStoreAccount %} (logged-in store account: {{ store.typeNum }}) {% else %} (fallback test store: {{ store.typeNum }}) {% endif %}

Generated JWT

Store attributes {% if store.isStoreAccount %} (logged-in store account: `{{ store.typeNum }}`) {% else %} (fallback test store: `{{ store.typeNum }}`) {% endif %}